FAQs

Here are some frequently asked questions and answers about our handcrafted jewelry products:

Q: How long does it take to create a piece of jewelry from scratch? A: The time it takes to create a piece of jewelry varies depending on the complexity of the design and other factors. However, on average, it can take anywhere from several days to several weeks to create a piece of jewelry from scratch. 

Q: Can I customize a design or request a custom piece of jewelry? A: Absolutely! We offer custom design services, and our team can work with you to create a piece of jewelry that is tailored to your specific preferences and needs. Contact us for more information.

Q: What materials do you use in your jewelry? A: We use only the highest quality materials in our jewelry, fine metals such as gold and sterling silver, and other high-quality materials such as leather and natural stones.

Q: How do I care for my handcrafted jewelry? A: We recommend taking proper care of your jewelry to ensure it lasts for years to come. This includes avoiding exposure to harsh chemicals or extreme temperatures, storing your jewelry in a safe place when not in use, and cleaning it regularly with a soft cloth.

Q: Do you have a physical location where I can view and purchase your handcrafted jewelry products? A: At this time, we do not have a physical location, as we primarily operate through our online store and marketplaces. However, we are planning to open a physical location in the near future, and we will update our customers as soon as we have more information on this.

Q: What is your return policy? A: If for any reason you are not completely satisfied with your purchase, simply return it within 14 days for a full refund. Please see our return policy page for more information.